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MODULES:
Week 1: Introduction
Week 2, Module 1: Grant Research
Week 3, Module 2: Proposal Writing
Week 4, Module 3: Capital Campaigns
Week 5, Module 4: Major Donors
Week 6: Planning for Fundraising
Module 5: Annual & Direct Appeals
Module 6: Special Events
Module 7: Planned Giving
Module 8: Corporate Partnerships
Module 9: Social Enterprise
Module 11: The Board's Role in Fundraising
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Fundraising Principles and Practices
Module 10: Using the Internet for Online Donations
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Required Readings:
Required online readings:
- Are there standards for online fundraising?, The Foundation Center.
- Online Giving Is More Than The "Donate Now" Button, by Robert Ford, The NonProfit Times, April 1, 2005.
- Online Fundraising: Get the Big Picture!, by Jacklyn Boice, Advancing Philanthropy (AFP), November-December 2003. On Blackboard, in Course Documents: Using the Internet in Fundraising folder. [PDF document]
- A Surge in Online Giving: Internet donations doubled at many big charities, by Nicole Wallace, The Chronicle of Philanthropy, June 9, 2005. On Blackboard, in Course Documents: Using the Internet in Fundraising folder. [PDF document]
- A Chain-Letter Reaction (UNFPA), by Alison Stein Wellner, The Chronicle of Philanthropy, May 13, 2004.
- Online Donation Engine Providers, by Marc Lee, Affinity Resources. Charts updated May 2005.
- How One Non-Profit Raised Millions on the Web [Heifer International], by Karmelle Chaise, OnPhilanthropy.com, February 15, 2002.
Optional readings:
- Mutz & Murray, Chapter 16
- Holloway, Chapter 15
- Local Chapters Fuel Online Surge for National MS Society, by Kate Golden, onPhilanthropy.com, July 1, 2005.
- The Internet and the Tsunami Relief Effort: It's Not Just About Money Raised Online, by Vinay Bhagat, onPhilanthropy.com, January 14, 2005.
- Tsunami relief effort a watershed moment in online giving?, by Maggie Leithead, CharityVillage NewsWeek, February 21, 2005.
- Breaking The Bottleneck: Web capacity taxed following tsunami, by Craig Causer, The NonProfit Times, June 15, 2005.
- The Web Doesn¹t Influence Most Direct Mail Donors, by Paul Clolery, The NonProfit Times, June 1, 2005.
- Hearts And Eyeballs: Online communities add value to fundraising by Tim Mills-Groninger, The NonProfit Times, May 15, 2005.
- Grassroots Organization Mobilizes Support through Online Personal Fundraising, by Sarah Hawkins, TechSoup: The Technology Place for Nopnprofits, June 14, 2005.
- Blogging as an Effective Fundraising Strategy, by Jenn Thompson, onPhilanthropy.com, April 8, 2005.
- Banner Ads Just Aren't Clicking, by Jon Adams, onPhilanthropy.com, December 17, 2004.
- A Primer for Online Fundraising: Tips and Best Practices, by Echo Ditto, Changemakers.net, November 2004.
- 87% of Donors Motivated to Give When Asked by Someone They Know, PNN Online, July 30, 2004.
- Part 1 - Listen to the Experts Discuss the Future of E-Philanthropy and Technology, E-Philanthropy & Technology Review, June 21, 2004.
- Part 2 - Listen to the Experts Discuss the Future of E-Philanthropy and Technology, E-Philanthropy & Technology Review, June 30, 2004.
- Online Donations Surge: Fund raising tops $100-million, Chronicle survey finds, by Nicole Wallace, The Chronicle of Philanthropy, June 10, 2004.
- Online Donations: Sorting Out the Chaos, from ONE/Northwest, April 11, 2004.
- U.S. Fund for UNICEF Partners With Kintera for Complete Website Redesign and Enhanced Online Features, by Judy Piercey, CharityWire, May 25, 2004.
- New Online Tools Transform How Nonprofits Reach, Motivate and Retain Advocates, by Vinay Bhagat, E-Philanthropy & Technology Review, April 5, 2004.
- Online Buying: Shop Till It Helps (iGive), by Kate Golden, OnPhilanthropy, June 4, 2004.
- Giving Once, Giving Twice, Sold!, by Jenn Thompson, OnPhilanthropy, July 2, 2004.
- Email Deliverability: Make Sure It Gets Through, by David Crooke, onPhilanthropy.com, July 2, 2004.
- Charities Losing Out In PipeVine Collapse, by Matthew Sinclair, The Nonprofit Times, March 15, 2004.
- Put E-mail to Work (Without Becoming a Spam Artist), by Michael Stein,
Grassroots Fundraising Journal, January-February 2004.
- Viral Web Marketing, by Heidi Kelley, Charity Village, February 2, 2004.
- Cashing in on the Web: The Advantages & Disadvantages of Internet Fundraising, by Timothy Morral, Nonprofit Leader, November 2003.
- How to Reach Donors Over Email, Nonprofit Leader, June 2004.
- Beat the "Delete" key: How to Get Your Email Read, by Wendy Roth, Making Mail Work (Lyris), March 2004.
- NCOA [National Council on Aging] Announces New Digital Donor Initiative, Nonprofit Leader, May 2004.
- NPA`s Predictions for Internet Fundraising in 2004 ‚ An Update, npadvisors.com, March 2004.
- 9 things to test in an e-mail, npadvisors.com, April 2004.
- Ten Actions to Ask of Your E-mail Readers, npadvisors.com, November 2002.
- Five Big Problems That Will Stall Your Online Fundraising, by Lenny Esposito, OnPhilanthropy.com, February 14, 2003.
- Start Profiling Potential E-donors, by Lenny Esposito, OnPhilanthropy, April 11, 2003.
- Content Management: Be Informed Before You Commit, by Theresa Grafflin, E-Philanthropy Review, March 31, 2003.
- Imagery - More Than Meets the Eye, by Eric Rutten, E-Philanthropy Review, February 11, 2003.
- The Bricks and Clicks Partners of Philanthropy, by Eileen Heisman, E-Philanthropy Review, March 17, 2003.
- Who Wants To Be A Millionaire?, by David Bury, E-Philanthropy Review, January 6, 2003.
- Five (new) ways to integrate your online and offline fundraising, by Madeline Stanionis, Mal Warwick's Newsletter, November 2003.
- The 12 fundamentals of e-marketing best practices, by Carolyn Gardner, Charity Village, September 30, 2003.
- Online Fund Raising 101, Venture for Fund Raising (Philippines), 2002.
- Online Charitable Giving Tops $96-Million, by Martha Voelz, The Chronicle of Philanthropy, June 13, 2002. On Blackboard, in Course Documents: Using the Internet in Fundraising folder.
- Online Fund Raising: A Sampling of How Charities Are Faring, The Chronicle of Philanthropy, June 13, 2002.
- Charity Web Sites Spur Offline Gifts, by Nicole Wallace, The Chronicle of Philanthropy, June 13, 2002. On Blackboard, in Course Documents: Using the Internet in Fundraising folder.
- Forging Links Online: Charities test new approaches to wooing donors on the Internet, by Nicole Wallace, The Chronicle of Philanthropy, June 13, 2002. On Blackboard, in Course Documents: Using the Internet in Fundraising folder.
- Charities Try Rented E-Mail Lists, by Nicole Wallace, The Chronicle of Philanthropy, June 13, 2002. On Blackboard, in Course Documents: Using the Internet in Fundraising folder.
- How Taiwan NGOs Seek Overseas Funding via Give2Asia, Global Connections, April, 2002 (Resource Alliance). On Blackboard, in Course Documents: Using the Internet for Fundraising folder.
- Online Event Planning, by Amie Michalek, E-Philanthropy Review, December 17, 2002.
- Eight Little Words That Can Lead to Millions, by Dick Kellogg, E-Philanthropy Review, November 18, 2002.
- Small Charities Find Online Giving Full of Rewards and Challenges, by Kimberlee Roth, Philanthropy Careers, The Chronicle of Philanthropy, October 23, 2002.
- Tips for Creating Online an Fund-Raising System, Philanthropy Careers, The Chronicle of Philanthropy, October 23, 2002.
- E-Training, by Steve Rusche, E-Philanthropy Review, November 11, 2002.
- 3X5 Cards, Bits, Bytes and Heart, by Greg Leith, E-Philanthropy Review, November 4, 2002.
- Technology's Changing Communication Magic (Part 3), by Jay Love, E-PhilanthropyReview, October 28, 2002.
- Technology's Changing Communication Magic (Part 1), by Jay Love, E-Philanthropy Review, October 14, 2002.
- E-philanthropy: The Challenges of "Donate Now", The Sophist (Isoph), April 2002.
- Planned Giving Online: It's All About Trust, by Brian Crimmins, InternetFundraising, November 22, 2002.
- The Five Eyes of Fundraising, by Wayne E. Grone, E-Philanthropy Review, September 11, 2002.
- Going digital makes sense for charities, by Charlotte Goddard, Revolution UK Online, August 13, 2002. About Oxfam UK.
- Inspiration Superhighway, by Todd Baker, E-Philanthropy Review, August 19, 2002.
- Establishing an Effective On-Line Presence, by Andre Luecht, OnPhilanthropy, March 13, 2002.
- Online Fundraising from the Front Lines, by Kate Golden, Internet-Fundraising.com, May 10, 2002.
- EPhilanthropy Means More Than Donations, by Brian Crimmins, Internet-Fundraising.com, July 3, 2002.
- An Intellectual Property Primer For Internet Fund-Raisers, by William Golden, Internet-Fundraising.com, July 3, 2002.
- Simplicity Is Key to Online Fundraising Ethics, by Tom Watson, Internet-Fundraising.com, August 30, 2002.
- World Vision's Online Strategy, by Kate Golden, Internet-Fundraising.com, August 30, 2002.
- Is Kintera Going too Far?, by Stephen C. Nill, E-Philanthropy Review, August 26, 2002.
- On-the-Job Goes Online: United Ways seek to capitalize on success of electronic drives, by Nicole Wallace, The Chronicle of Philanthropy, August 15, 2002.
- 13 tips for raising money online, by Nick Allen, Successful Fundraising Online, October 2002.
- What's up online, by Dan Weeks, Successful Fundraising Online, October 2002.
- E-Philanthropy: Online Thoughts, Studies, and Articles To Help You Plan, by Susan Muldoon, onPhilanthropy.com, January 24, 2001.
- Web-Based Fundraising: Is Anyone Making Any Real Money?, by Adrian Sargeant, Fund Raising Management, October 2001. On Blackboard, in Course Documents: Using the Internet in Fundraising folder.
- The Internet, from Kim Klein, Fundraising for Social Change, Fourth Edition, 2000.
- The Rise of the E-Giving Mall, by Susan Compo, The Grantsmanship Center Magazine, Winter 2000.
- What is "Online fundraising"?, The Foundation Center.
- Seven Basic Skills for Fundraising -- On or Off the Web, by Eileen Heisman, E-Philanthropy Review, August 13, 2002.
- Cultivating Your Donor Base For Success, by Susan Packard Orr, E-Philanthropy Review, August 5, 2002.
- What's your headline?, by Steve Rusche, E-Philanthropy Review, July 29, 2002.
- Raising Money on the World Wide Web, by Kim Klein, Shelterforce Online (National Housing Institute), July/August 1998.
- The Future of e-Philanthropy: Collaboration, by Brian Murrow, Philanthropy News Network.
http://pnnonline.org/innovations/murrow1110.adp
- Fundraising in Cyberspace, by Marc Green, The Grantsmanship Center Magazine, Fall 1995.
- How Can We Use the Internet for Fundraising?, by Eric Mercer (October 27, 1998) (Nonprofit FAQ, Internet Nonprofit Center)
- Fundraising in the New Economy: Reasonable Expectations After the Bubble, by Catherine Callagy, The Internet Fundraiser, April 27, 2001.
- Resources to Keep Up with the Changing Face of E-philanthropy, by Susan Muldoon, onPhilanthropy.com, July 9, 2001.
- E-mail Newsletters: Techniques and Case Studies, by Tom Watson, The Internet Fundraiser, April 27, 2001.
- E-Mail Newsletters: Ethics and Strategy, by Tom Watson, The Internet Fundraiser, May 25, 2001.
- Getting Your Board on Board, by Catherine Callagy, The Internet Fundraiser, May 25, 2001.
- Protecting Information: Online Security and Your Donors, by Catherine Callagy, The Internet Fundraiser, July 6, 2001.
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Fundraising on the Net: Don't Overlook the Seniors, by Catherine Callagy, The Internet Fundraiser, July 6, 2001.
- The Total Technology Strategy: Think "Out-of-the-Box", by Catherine Callagy, The Internet Fundraiser, April 20, 2001.
- Landmark Study of Socially Engaged Internet Users, Craver, Mathews, Smith and Company, September 15, 1999.
This survey asked 800 adults who spend time on the Internet and who donate their time or money to charities or public-interest groups about their attitudes toward on-line
giving and advocacy. The survey was commissioned by marketing and fund-raising
consultants Craver, Mathews, Smith and Company, in Arlington, Va., and conducted by
the Mellman Group in Washington.
- Online Resources for Fundraising, Craver, Mathews, Smith and Company, July 25, 2001.
- Fundraising Online, by Paula Wild, Front & Centre (Canadian Centre for Philanthropy), May 2000.
- Exploring Online Fundraising for Nonprofit Arts Organizations, by Beth Kanter, ArtWire Education Coordinator.
- Online Fundraising: What does it mean?, New York Foundation for the Arts.
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e-philanthropy v.2.001: From entrepreneurial adventure to on-line community,
W.K. Kellogg Foundation, 2001.
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Elementary E-Philanthropy, Nonprofit GENIE.
- Using the Internet for Fundraising, Nonprofit-info.org
This report discusses the advantages and disadvantages of using the Internet for fund
raising, legal issues related to soliciting charitable contributions over the Internet, and
mechanisms for accepting pledges and donations on line. It also describes techniques
charities can use to raise money on line, including corporate sponsorships, charity
auctions, merchandise sales on their Web site, and e-mail solicitations. The report
includes links to examples of the fund-raising approaches discussed.
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Principles of the E-Donor Bill of Rights, Association of Fundraising Professionals (AFP).
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Guidance: Internet Transaction Fees, Association of Fundraising Professionals (AFP).
- How Do You Measure the Effectiveness of a Nonprofit Website?, by Andrew Urban, Internet-Fundraising.com, October 25, 2002.
- A Web Site of Dreams, by Jon Dartley, Internet-Fundraising.com, June 7, 2002.
- The power of online promotion, by Tim Bete, Internet-Fundraising.com, April 12, 2002.
- Turbocharged: Web Sites Aim to Engage, by Todd Cohen, The NonProfit Times, June 1, 2001.
- Visualize Your Site Before Building Or Making Adjustments, by Todd Cohen, The NonProfit Times, June 1, 2001.
- Online Giving, Terry Axelrod, Raising More Money.
- Internet Leaders World Wildlife Fund and ClickRewards Team Up to Protect the Web of Life, (501)(c)(3) Monthly Letter, February/March 2000.
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Online Forum Summary: Online Fundraising: Who, When, Where, What Gives?, Benton Foundation, September 25-29, 2000.
- Contributor Relationship Management: How Nonprofits Can Harness the Power of Technology to Build One-to-One Relationships, by Shirley Sexton.
- E-Philanthropy: Changing our way of giving, a briefing by Greenstar Foundation, by Michael North & Jock Gill, August 1999.
- The Charleston Principles: Regulating e-Philanthropy, an Interview with Daniel Moore, Nonprofit Quarterly, Spring 2001.
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Regulating Internet Fundraising, by Stan Hutton, About.com, September 13, 2000.
- Affiliate Marketing for Nonprofits, by Joel Gehman, ClickZ Today, December 22, 2000.
- Online Donations: Sorting Out the Chaos, ONE/Northwest, May 22, 2002.
- On-line Donation & Charitable E-commerce Sites, Social Venture Partners Seattle.
- Ringing Up a New Way to Give: Growth of on-line shopping malls raises cash, questions for charities, by Jennifer Moore and Grant Williams, The Chronicle of Philanthropy, December 16, 1999.
- Web-Wise Fundraising, by Paul Ventura (published as "The Internet Can be a Fundraiser's Dream," New England Nonprofit Quarterly, Summer 1997).
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How Does the IRS View On-line Fundraising?, 2000 IRS CPE: Tax Exempt Organizations and World Wide Web Fundraising and Advertising on the Internet.
- Internet Fundraising Guidelines, Institute of Charity Fundraising Managers (ICFM).
- NPTalk: Strategic Fundraising Through E-mail, Ryan Turner, OMB Watch, 2001.
- 7 Faces of Online Givers, by Melinda Pearson, christianity.com
- E-mail & Online Fundraising (Affinity Resources).
- Online Donation Engine Providers, by Marc Lee, CFRE (Affinity Resources).
- The Four Step Process for Online Donations by Credit Card, by Marc Lee, CFRE (Affinity Resources).
- 11 Keys to Unlock Fund Raising Online, by Marc Lee, CFRE (Affinity Resources).
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Learn from the Best!, by Marc Lee, CFRE (Affinity Resources). Examples of nonprofits online.
- Fund Raising Beyond 2000, by Marc Lee, CFRE (Affinity Resources).
- The Future of e-Philanthropy: Collaboration, by Brian Murrow, PNN Online, November 10, 2000.
- E-Philanthropy. Changing our way of giving: a briefing by Greenstar Foundation, by Michael North and Jock Gill, August, 1999.
- Ground Breaking Internet Survey, ePhilanthropy Foundation Newsletter, Issue 15, May 10, 2002.
- Using The Internet For Charity Auctions, ePhilanthropy Foundation Newsletter, Issue 15, May 10, 2002.
- Online Auctions - Right for Your Nonprofit?, by Kate Golden, Internet-Fundraising.com, December 7, 2001.
- What is ePhilanthropy? (Network for Good).
- A Watershed Moment for Online Fundraising, by Tom Watson, Internet-Fundraising.com, October 5, 2001.
- Establishing an Effective On-Line Presence, by Andre Luecht, Internet-Fundraising.com, March 15, 2002.
- Virtual Recognition: Online Donor Acknowledgement, by Kate Golden, Internet-Fundraising.com, January 17, 2002.
- The Red Cross Challenged: Success on the Web, by Kate Golden, Internet-Fundraising.com, January 17, 2002.
- Non-Profits and the Internet: An Introduction, fundingpool.com, February, 2001.
- AFP Internet Guidelines, Association of Fundraising Professionals, November 2000.
- Online Fundraising Toolkit (The Corporation for Public Broadcasting).
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Smart Strategies: CARAL Chooses the Internet (Benton Foundation, Best Practices Toolkit, October 22, 2001). "Learn how the California Abortion and Reproductive Rights Action League (CARAL) uses its Web sites and e-mail to collect donations, encourage activism, and communicate with supporters as they fight to defend a woman's right to choose."
- Down And Out? Three e-commerce more firms falter, by Todd Cohen, The NonProfit Times, August 1, 2001.
- High-Tech Hopes Meet Reality: Slow start for online giving leads to new Internet approaches, The Chronicle of Philanthropy, June 14, 2001.
- Fundraising on the Internet: Using E-mail and the Web to Acquire and Cultivate Donors, by Nick Allen, Grassroots Fundraising Journal, June 2000.
- The new face of giving, CAF Online (Charities Aid Foundation, UK), May 2001.
- Tools for Online Fundraising, Network for Good, 2002.
- Evaluating Online Fundraising Services, Network for Good, 2002.
- Regulating Internet Fundraising, Nonprofit.About.com, September 13, 2000.
- Fundraising on the Internet: acquiring and cultivating donors with e-mail and the Web, by Nick Allen, Internet Fundraising (Mal Warwick & Associates).
- Part 2, Fundraising on the Internet, by Nick Allen, Internet Fundraising (Mal Warwick & Associates).
- University fundraising online, by Nick Allen, Internet Fundraising (Mal Warwick & Associates).
- Value per Share vs. Shared Values: Why Nonprofits Will Lead the Way in Online Giving, by Drummond Pike and Chris Herrara, Tides Foundation, From Effective Giving, Issue #26.
- Internet Fundraising Revisited, by Tim Sullivan, PTO Today, January/February 2000.
- Getting Started with Online Planned Giving - Part 1, by Dick Kellogg, E-Philanthropy Review, January 28, 2001.
- Getting Started with Online Planned Giving - Part 2, by Dick Kellogg, E-Philanthropy Review, February 4, 2001.
- Coming, Coming, Here?, by Robin Raizel, Front & Centre, March 1999. Online auctions in Canada.
- Intellectual Property and Charity, by Bob Ellsworth, e-Philanthropy Review, September 2, 2002.
- Fund-raising online, ourcommunity.com (Australia), May 28, 2001.
- How Can We Get Online Donations?, Question of the Week, TechSoup, n.d.
Competencies:
identify several online services which support online donations
describe the potential advantages and disadvantages of using the Internet to solicit contributions
discuss the legal and regulatory constraints on online fundraising
Demonstration of Competencies:
research one of the services which assist nonprofits in collecting and processing online donations. Sometimes called Charity Shopping Portals or Charity Shopping Malls, you'll find several listed among the readings and Useful Links on the course website. You'll also find sites that collect direct donations to nonprofits, called online donation engines. In a three-to-five-page paper discuss the services provided by the company, some of its nonprofit clients, its fee structure, and the advantages and disadvantages of the service for small to medium-sized nonprofits or NGOs.
OR
contact a nonprofit or NGO administrator about their experience with online donations and write a three-to-five-page summary of their experience and lessons learned
AND, with either assignment,
complete an online exam for this module.
Useful Links:
Virtual Promise
"Virtual Promise is the most definitive report ever published in the UK on how charities are using the Internet. It is based on four separate quantitative pieces of research as well as a range of interviews with charities and industry gurus. One of the main aims of the report is to raise the ambition of the voluntary sector when it comes to the Internet. As part of this process the report is proposing the creation of a task force as well as suggesting a variety of way in which Government can do more to help."
Internet-Fundraising.com
Online Fundraising
(Benton Foundation, Best Practices Toolkit)
Nonprofit Organizations and the Internet: A Resource List, The Foundation Center.
Using the Internet to Seek Donations, The Chronicle of Philanthropy.
UK Fundraising
fundingpool.com
Give2Asia, Asia Foundation. "A community of donors, grantees, and grantmaking professionals committed to improving and increasing philanthropy to Asia."
The Nonprofit Matrix (Hewitt & Johnston Consultants).
"An online guide to selecting and integrating "dot-coms" (commercial service providers of components such as donation processing, giving portals, affinty shopping and more) into your organizationºs web and internet strategies."
e-Philanthropy v.2.001 (W.K. Kellogg Foundation)
Online Giving, (Internet-Fundraising.com)
Fundraising Online
Sponsored by Mal Warwick and Associates, a fund-raising and marketing company in
Berkeley, Cal., this site shows non-profit organizations how to use e-mail and the
Internet in fund raising.
Online Donations (list of online donation engines, The Nonprofit Matrix)
CharityFinders
CreateHope: Electronic workplace giving
America's Charities
WebCharity
Justgiving - Charity made easy. An online donation support service in both the U.S. and the U.K.
Give Online
Ezdonate
ClickandPledge.com
ePhilanthropy Foundation
Online Fundraising Resources Center
Developed by Adam Corson-Finnerty and Laura Blanchard, fund raisers at the
University of Pennsylvania Library, this Web site includes articles that discuss how to
use e-mail and the Internet to raise money and strengthen bonds with donors.
Fundraise on the Internet, Benton Foundation.
Online Fundraising List (listserv) (The Gilbert Center)
Nonprofit Online News (e-mail newsletter) (The Gilbert Center)
e-fund news (e-mail newsletter) (Rick Christ)
Internet Fundraiser (e-mail newsletter) (Changingourworld.com)
The Internet Insider (e-mail newsletter) (Marilyn Gross)
Successful Fundraising Online (e-mail newsletter) (Mal Warwick & Associates)
eContributor. Online fundraising software
ePhilanthropyFoundation.
"ePhilanthropyFoundation.org was founded to foster the use of the Internet
for philanthropic purposes. The ePhilanthropy Foundation is devoted to fostering secure, private, and ethical online philanthropy."
- ePhilanthropyFoundation discussion forum (Yahoo!Groups).
- ePhilanthropy Code of Ethical Online Philanthropic Practices
Bibliography:
Corson-Finnerty, Adam & Laura Blanchard, Fundraising and Friend-Raising on the Internet, American Library Association Editions 1998.
Grant, Gary B., Gary M. Grobman, & Steve Roller, The Wilder Nonprofit Field Guide to Fundraising on the Internet, Amherst H. Wilder Foundation: St. Paul, MN 1999.
Hart, Theodore, James M. Greenfield and Michael Johnston, Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising, Wiley: New York 2004.
Johnston, Michael, The Fund Raiser's Guide to the Internet, Wiley: New York 1998.
Lake, Howard, Direct Connection's Guide to Fundraising on the Internet, Aurelian Information 1996.
Warwick, Mal, Ted Hart, & Nick Allen, Fundraising on the Internet: The ePhilanthropy Foundation's Guide to Success Online, Second Edition, Wiley: New York 2001.
Go to online conference:
URL: http://www.sover.net/~paulven/sit/online.html
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